Careers

Minnesota Training Partnership (MTP) seeks a full-time Employment and Training Programs Support Coordinator to support employment and training programs, union-sponsored projects, and apprenticeship initiatives. This role requires experience in data entry and reporting for publicly funded programs, specifically in Workforce One and MAXIS. The coordinator will collaborate with MTP staff and external partners, including union representatives and HR professionals, to meet customer service and program goals. This hybrid position (remote/community) is subject to the Executive Director’s discretion based on organizational and customer needs.

Background:
Minnesota Training Partnership (MTP) was incorporated as a 501c3 nonprofit organization by leaders of the Minnesota AFL-CIO to advance equity by strengthening the pipeline of underserved populations into stable job opportunities and upgrading incumbent worker skills. The Minnesota AFL-CIO serves 350,000+ affiliate members while belonging to the national AFL-CIO of over 12.5 million members. MTP is uniquely positioned as the first union workforce development intermediary agency in the state.

MTP’s mission is to create and enhance equitable pathways toward safe, meaningful, and sustainable careers through collaborative partnerships. Through intentional partnerships with BIPOC communities, MTP links Minnesotans and people across the U.S. with the benefits that come from union membership and high-wage, high-demand employment. Together, we are expanding economic and career opportunities, strengthening pipelines into stable job opportunities, and building a stronger, more vibrant workforce.

Responsibilities:

·  Enter and manage program data in Workforce One, MAXIS, Salesforce, and related databases accurately and promptly.

·  Call on program partners, funders, businesses, and unions to provide program services.

·  Assist staff in ensuring compliance with contract requirements and maintaining data integrity.

·  Provide administrative, programmatic, and customer service support to MTP staff, training providers, participants, unions, and HR professionals.

·  Track participant and customer progress, prepare reports, and maintain documentation per contract requirements.

·  Facilitate communication between participants, staff, funders, and external partners.

·  Support program staff in delivering prompt, excellent customer service and executing workforce development activities.

·  Respond to service requests, report inquiries, data reconciliation, and compliance audits promptly.

·  Assist in delivering virtual and in-person meetings, workshops, and training sessions.

·  Perform other duties as needed to support program goals.

Required Skills & Experience:

·  Two years of experience in customer service, data entry, and reporting for workforce development programs.

·  Proficiency in Workforce One and MAXIS databases.

·  Strong Microsoft Office skills, particularly in Excel and database management.

·  Excellent organizational skills, attention to detail, and ability to manage multiple priorities.

·  Strong written and verbal communication skills to engage diverse stakeholders through telephone, video conferencing, email and face-to-face meetings.

·  Flexibility, problem-solving ability, and adaptability in a fast-paced environment.

·  Ability to work independently and collaboratively.

·  Commitment to promoting union-represented jobs and fostering relationships within the labor movement.

Preferred Skills & Experience:

·  Degree, industry credentials, or relevant social services experience.

·  Experience in union-affiliated workforce development programs.

·  Fluency in additional languages (Spanish or Somali preferred).

·  Familiarity with labor unions and apprenticeship programs.

·  Experience using Salesforce CRM software.

Other Expectations:

·  Adhere to MTP’s code of conduct and policies.

·  Demonstrate a strong work ethic, integrity, and reliability.

·  Adapt to workplace changes and ambiguity.

·  Uphold diversity, equity, and inclusion principles in all job duties.

Pay & Benefits:

This union position pays $47,840 – $54,080 annually and includes a generous benefits package: substantial 401(k) contributions, 100% employer-paid medical/dental/vision premiums, car and cell phone allowance, and paid time off (vacation, health, holidays). Reliable transportation is required.

Minnesota Training Partnership is an equal opportunity employer. We encourage applications from individuals reflective of the diverse communities we serve.

How to Apply:

Send a resume and cover letter by 3/20/2025 to: RSanchez@mnaflcio.org